FAQ
  1. Erie Path was created to address the increasing mental and behavioral health challenges facing children and adolescents throughout the country. In Erie County, we have a robust network of services and programs to assist young people and their families. Erie Path is a tool for helping parents and caregivers find the services that can help address the many challenges that their children and adolescents are experiencing. In addition to the programs and services, Erie Path also provides information for parents and caregivers to help them understand what their children and adolescents may be dealing with and provides practical strategies for helping the children and adolescents in their care. There are also many resources included that can help parents with their own mental and behavioral health challenges.

    Erie Path should be used by anyone who is concerned about the mental health of a child or adolescent. This app can guide you to programs and services as well as many informational resources that can help you better understand what your child is going through and where you can find services to help them. This resource can be used by parents and caregivers, aunts, uncles, grandparents, school personnel, community-based organizations, or anyone that is concerned about how a child or young person is feeling or behaving.

  2. The Erie Path directory of services and information has been collected from many sources including provider websites, 211 of WNY, Arounja, New York State, and federal agencies. Erie Path includes information about many valuable services and programs including crisis services, clinical services, case management, support groups, community services, and governmental resources.

  3. We want to know what is working for users, what is not working, and how we can improve. We want to understand how the app is working for you, if the functionality is meeting your expectations and ideas you may have for the evolution of the app. We also want to know if there are resources that should be added, if a resource is no longer available and should be removed, and if you have a need but are not able to find a particular resource to meet that need. Please direct any potential problems with resources, services, or app functionality to us via Menu > Feedback. If you would like a response to your feedback or questions, please include your name and contact information. We want this app to meet the needs of Erie County children and families and your feedback and input is invaluable in this process.

  4. We will be posting more information on this at a later date. In the meantime, please send us a message via our Feedback page, which you can find listed under the Menu. For more information about submitting feedback, please see the response to question #3.